FAQ

Frequently asked questions

Common questions about how we work, what we deliver and how to get started.

General

What is Edos Centre?+

Edos Centre is East Africa's data analytics, data engineering, SaaS development and digital transformation partner. We help governments, NGOs, healthcare organizations and enterprises turn data into decisions and software into impact.

Where is Edos Centre based?+

We are headquartered in Nairobi, Kenya, and deliver projects across East Africa including Uganda, Tanzania, Rwanda and Ethiopia.

Services

What data collection tools do you work with?+

We specialize in ODK Collect, KoboToolbox, SurveyCTO, REDCap and CommCare. We can also integrate any API-enabled tool into your data pipeline.

Do you implement DHIS2?+

Yes. We are experienced DHIS2 implementers — from data element configuration and tracker programs to custom analytics apps and API integrations with national systems.

Engagement

How long does a typical project take?+

It depends on scope. A dashboard project may take 3–6 weeks. A full HMIS implementation can take 3–6 months. We begin every engagement with a scoping session to give you accurate timelines.

Do you offer ongoing support after delivery?+

Yes. All our systems come with a 3-month warranty period and optional SLA-based support contracts covering bug fixes, updates, training and capacity building.

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